BY USING THE WEBSITE YOU ARE ACCEPTING AND AGREEING TO THESE TERMS. You must not use this Website if you do not agree with these terms.
FEMME Connection reserves the right to change these Terms at any time, please check at regular intervals for any changes. Continued use of the Website following any change to these Terms will be deemed acceptance of those changes.
1. Ownership
The Website and all content is operated and owned by FEMME Connection (ABN 38 902 240 274), 81-89 Queens Parade, Fitzroy North Vic, 3068
2. Pricing
All prices on the Website are displayed in Australian dollars and you will be charged in Australian dollars.
Pricing is subject to change without prior notice.
3. Orders
All orders submitted through the Website are subject to acceptance by FEMME Connection.
Once you submit your order, you will receive an email to confirm receipt of your order. This email confirmation does not constitute an acceptance of the order or an offer to sell products. FEMME Connection reserves the right to refuse an order for any reason. FEMME Connection reserves the right to correct inadvertent errors, omissions or inaccuracies in relation to price, product availability, or product descriptions. Acceptance of all orders is subject to FEMME Connection confirming availability and price for products ordered. If your order is rejected for any reason you will be given a full refund for any amount paid for the order.
If you wish to return any item(s) you have purchased, you can either return the item(s) via post to our online store or in person to a Femme Connection store within Australia within 30 days from the date of delivery, provided the items are not 'non-refundable' items listed in the returns FAQ. Original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) are faulty or not as ordered. In this instance, postage will be incurred by Femme Connection. Please contact customer service to organise prepaid postage.
We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by Femme Connection.
FEMME Connection only accepts your offer, and concludes the contract of sale for the product(s) ordered by you, when we despatch the product(s) and send an email confirming that the product(s) have been despatched to your nominated shipping address. FEMME Connection may cancel your order (included orders accepted by FEMME Connection) without any liability to you if any of the products in your order are unavailable, or there were any errors in price or product description on the Website at the time of placing your order, or due to technical errors in processing your order. If we cancel your order for any reason you will be given a full refund for any amount paid for the order.
3.1 Discount codes
Only one discount code redeemable per online order. Online discount codes not redeemable in store unless explicitly stated. The subscription promo code is only valid for one order per customer.
4. Intellectual Property
Unless otherwise indicated, FEMME Connection owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.
All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to FEMME Connection. Except for viewing the content for your own personal non-commercial use, FEMME Connection does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.
5. Use of Website
When you access the Website, you agree that you do so on the following conditions: You may only use the Website and the Content on the Website for personal purposes unless FEMME Connection provides express written consent.
You must not:
- Access or attempt to access any part of the Website which is not designated for access by your password.(where applicable)
- By any means copy, reproduce, republish, adapt, upload, link, post, frame, translate, transmit or distribute any part of the Website or any Content contained on the Website;
- Use the Website or any Content in any way that is unlawful, illegal or breaches the rights of FEMME Connection or any third party;
- Post, or transmit to the Website any abusive, obscene, threatening, defamatory, illegal or otherwise inappropriate material;
- Do anything that imposes an unreasonable or disproportionately large load on the Website, or interferes or disrupts the Website or any network or other website connected to the Website;
- Breach the security of the Website, test or scan the vulnerability of the Website, or make any unauthorised modifications to the Website;
- Interfere with any other persons use or enjoyment of the Website;
- Use any robot, spider, scraping device, deep link, or any other automatic tool or algorithm, or any manual process that performs the same function, to copy or use any content or any part of the content on the Website, or to reproduce or separately store or use such content;
- Post or transmit any materials to the Website which breaches any laws relating to a person’s right to privacy or the export of personal data;
- Post or transmit any materials to the Website which is incorrect or misleading;
- Use the Website in any way that otherwise breaches these terms.
In addition to these terms, FEMME Connection Privacy Policy applies to the use of the Website and various parts of the Website are subject to other terms and conditions. You should review these other terms and conditions carefully and not use the Website if you do not agree to these other terms and conditions.
FEMME Connection may refuse access or edit or delete material posted by you in contravention of these conditions.
6. Third Party Websites
The Website contains links to other websites controlled by third parties (Third Party Websites). FEMME Connection is not responsible for any content on Third Party Websites nor does it endorse or approve such websites. If you choose to visit these Third Party Websites you do so at your own risk and should make your own enquiries before relying on any content contained on such Third Party Websites.
FEMME Connection makes no representations about the quality or accuracy of material available on Third Party Websites, or that such material does not infringe the intellectual property rights of a third party.
7. Cookies
Cookies may be used on some areas of our Website. A cookie is a small file placed on a user’s hard drive which tracks website navigation. For example, a cookie can be used to store registration information so that a user does not need to re-enter it on subsequent visits. If you are concerned about cookies, most browsers have an option which permits users to refuse a cookie. A user can refuse a cookie and still fully navigate our website. In order to collect statistics we may anonymously log information, and identify categories of users by items such as domains and browser types.
8. Information and services at the site
FEMME Connection updates the Website regularly, however, FEMME Connection makes no representation as to the accuracy, currency or completeness of any information or services at the Website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.
All information and services at the Website are provided on an “as is” basis. To the fullest extent permitted by the applicable law, FEMME Connection excludes all terms, conditions and representations express or implied.
9. Indemnity
FEMME Connection is not liable for any damages whatsoever including any special indirect or consequential damages resulting from loss of use of data or profits, whether in an action in contract, negligence or other tort, arising out of or in connection with access to this Site or the information contained in it. FEMME Connection does not warrant that the Website will be uninterrupted or error free.
You should seek independent advice before acting on any material or information contained in this Website of any link to a third party web site and you must not provide any warranties to third parties in relation to the contents or performance of the Website.
10. Limitation of Liability
FEMME Connection does not warrant or guarantee:
- the accuracy or completeness of any information available on the Website;
- that access to the Website will be uninterrupted or error free;
- that any defects will be corrected immediately; or
- that the Website will be free from viruses or other contamination.
Except where prohibited by law, FEMME Connection will not be liable to you for any loss, damage, liabilities or claims and expenses that you may suffer due to use of the Website, including use of any information on it. You use the internet and the Website at your own risk.
11. Termination of Use
You may stop using the Website at any time for any reason.
FEMME Connection reserves the right in its absolute discretion to suspend or terminate at any time the access to the Website of any user without notice for any reason, including but not limited to a breach of these Terms. The suspension or termination shall not affect either party’s rights or liabilities.
FEMME Connection may disclose any information we may have about a user in relation to an investigation or allegation that your use of the Website is in breach of these Terms, or is in breach of law or other regulation. FEMME Connection reserves its right to identify or bring legal action against any person who is breaching these terms, including obtaining injunctive relief.
12. Variation to Terms
FEMME Connection may vary these terms at any time, and by continuing to use the Website you consent to any variations. FEMME Connection will not notify of these variations and it is your responsibility to regularly check these terms for any variations.
13. Security
When using websites, the internet or third party networks or facilities, you are using networks, facilities and services that are beyond the control of FEMME Connection. You assume all risk and liability of your use of the Website, the internet, or any such third party networks, including access to the Website via such media. FEMME Connection recommends users review each website’s privacy statement before disclosing any personally identifiable information.
14. Outages
FEMME Connection reserves the right to cease, interrupt or withdraw your access to the Website for any reason, including without limitation, for upgrades and maintenance of the site.
15. Severability
If any provision of these terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of the agreement, which will continue in full force and effect and these terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration.
16. Governing Law
These terms are governed by the Laws of Victoria in Australia, and any dispute in relation to these terms or your access or use of the website will be the exclusive jurisdiction of the Courts of Victoria.
You are responsible for compliance with all laws and regulations applicable to your location.
17. Miscellaneous
If any of these terms are unenforceable or held to be invalid, the offending provision/s will be removed from these terms and the amended terms will remain in force.
Any failure by FEMME Connection to act or enforce these Terms immediately will not be considered a waiver of FEMME Connection right to take any such action.
18. Gift Card Terms & Conditions
FEMME Connection gift cards are valid for 3 years from the date of purchase. Gift cards can be redeemed for merchandise only and not for cash. If the total amount is not redeemed, the balance remains on the gift card until expiry.
Please note, FEMME Connection gift cards are non-refundable, non-transferable and cannot be redeemed for cash. Gift Cards are treated as cash and cannot be replaced if lost or stolen.
Gift cards purchased from FEMME Connection’s website can only be used as payment on FEMME Connection’s website.
Gift cards purchased in store can be used in all our stores across Australia but not online.
19. Mobile Message Service Terms and Conditions
The Femme Connection mobile message service (the "Service") is operated by Femme Connection. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from Femme Connection via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to [XXXX] to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Femme Connection mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, email sales@femmeconnection.com.au .We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
By entering this competition, entrants accept the following terms and conditions.
This competition is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram, Twitter or any other Social Network.
20. Eligibility Requirements:
This competition is open to Australian residents that are 13 years old and over, or have sought guardian consent prior to entering.
The entrant must follow the instructions in the relevant social media post in order for their entry to be valid.
If applicable, entrants must have their profiles on public to ensure that their entries can be seen.
21. Promoter:
The Promoter of this competition is Femme Connection (Caroline K Morgan), ABN: 90079972366, 30 Queens Parade, North Fitzroy, Victoria 3068.
Entering the Competition:
Entrants must follow instructions on the initial competition post.
Details of the competition including how to enter, the conclusion date and prize information will be published in the initial competition post.
The amount of times you may enter in a competition will be stated within the initial competition post.
There is no entry fee or purchase necessary to enter this competition.
22. The Prize:
The Prize is stated within the initial competition post.
Prizes are not exchangeable or redeemable for cash.
If a prize becomes unavailable, the Promoter reserves the right to substitute the prize for one of equal or greater value.
23. Method of Selecting a Winner(s):
The winner(s) will be selected and chosen by the Promoter based on creativity and originality.
24. Notifying Winner(s):
Winner(s) will be notified by being tagged publicly in the initial competition post and will also be direct messaged on Instagram or Facebook, whichever is the relevant platform.
The winner must respond in 3 days after the Promoter makes contact or the winner(s) will be redrawn.
The winner must provide a physical address. Not a PO Box address. They must also be prepared to provide a full name, contact phone number and e-mail address. All personal information collected will be dealt with in accordance with Australian privacy laws
25. Other:
The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
The Promoter accepts no responsibility for any lost, late or miscommunicated correspondence due to incorrect entrant information.
To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.
Last updated Sep 2021