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FAQ

Femme Connection is here to deliver the best shopping experience we can. We aim to support you in your online shopping journey, and want to ensure you’re happy with your purchase and delivery experiences.

So once you’ve explored our range of fashion clothes for women and are ready to buy your maxi dresses, casual tops, and jackets & coats, you might have some questions about all the usual things like our returns policy, exchanges, order cancellations and vouchers.

Our FAQs page is here to answer all your questions, and it’s always a good idea to read it so that you can make informed purchases.

If you can’t find your answer here, feel free to log a request in our Contact Us page, or click our chat icon and leave a question, and we’ll get back to you.

Note, a separate Shipping page houses our FAQs about shipping and deliveries, so head there if you want to know how long you should expect to wait for a dress to arrive.

In the meantime, there are some tools available to help ensure you get the right item, and avoid needing to exchange or return it!

You can use our online quiz to help you narrow down the options between different styles, fabrics and prints. This way you see only the types of garments that are right for you, and you don’t buy something with the wrong type of sleeve or with a hem too long or short.

Also, you can read customer reviews of products to see what others thought of their purchase. (You don’t only want to find trendy clothes for women. You want to know if people enjoy wearing them!) We also recommend that you read the garment’s description so that you have a full picture of what you’re ordering.

Finally, check our garment care page, so that you know how to care for your fabric when washing and drying it. You don’t want something unexpected to happen after you wash an item, so be sure you understand the fabric and its care.

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